Order Forms and Account Creation Forms We request information from you on our order form and account creation form, including your contact information (such as name, email and shipping address) and financial information (order form only) (such as credit card number and expiration date). This information is used to fill your orders and for billing and shipping purposes. If we have trouble processing your order, we may use this contact information to get in touch with you. We share this information, and only that information that we believe is necessary, with those third parties that are involved in the processing of your order. For example, the financial institution that issued your credit card, and the shipping carrier that delivers your order.

Session ID Upon visiting our site, we assign you a unique Session ID and attempt to store that onto your computer in the form of a cookie. This is used to keep track of your shopping basket during your visit and between visits.

Our General Practices To provide you with the best service, we request information about you. This includes customer and member sign up information where we request your name, email address, city, state, country, date of birth, age range, household income, education and marital status. We also collect other information from you to verify your identity if your membership user I.D. and password are forgotten. If you choose to fill out a survey to earn free products or other services, we may request additional information from you.

Security We want to protect your information. When you submit sensitive information on our Web site, we take commercially reasonable steps to protect your information online and off-line.

When you provide sensitive information on our site (such as credit card number), that information is encrypted and protected with encryption software while in transit. While you are on a secure page, such as our order form page, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked.

While we use encryption software to protect sensitive information online, we also use our best efforts to protect your information off-line. Access to private and confidential data is limited to solely those employees who need to retrieve this information to provide you with products and services or to do their jobs. We store data on multiple service systems, in controlled, secure environments. To maintain the highest level of security, we conduct internal reviews of our security measures on a regular basis.

We limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs. We have physical, electronic, and procedural safeguards that comply with federal regulations to protect personal information about you.

SSL ENCRYPTION We utilize industry standard SSL encryption when accepting your credit card information during our online checkout process. In addition, we utilize the same encryption standard when transferring your credit card data to our internal fulfillment system. To further enhance our security measures, our fulfillment system is protected from access via the Internet and we we never store your actual credit card information.

The Chocolate Shoe Shop log automatically receives and records information from your browser including your IP address, browser type, domain name, cookie information, access times, referring site address and the pages you access through our site. We also collect information about your transactions with us when you purchase products and services through our website. We do not share this information but it is used to better facilitate your orders.

You should be aware that if you voluntarily disclose information online (through The Chocolate Shoe Shop 's services or any online service), personal or otherwise, that information can be collected and used by others. For example, if you use chat, forums, bulletin boards, e-mail or if you post personal information online, you may receive unsolicited messages from others. The Chocolate Shoe Shop has no control over this use of your personal information.